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Connect Intercom to Trello
Automate Intercom and Trello with AI
Internal fixes from Intercom chats often start as Trello cards ops can see at a glance. Operator.io points OpenClaw at Intercom and Trello so tagged conversations become cards with due dates, Trello moves post status back into Intercom, and standup questions return card state for open customer issues. Tell it to track onboarding blockers and it lists Trello cards linked to the matching Intercom threads.
It reaches both apps directly or through connectors like Composio MCP and Pipedream MCP, which handle the sign in and token refresh, so there is no Zap to build and no API keys to paste.
What your agent can do with Intercom and Trello
What your agent does in Intercom
Add subscription to a contact
You can add a specific subscription to a contact. In Intercom, we have two different subscription types based on user consent - opt-out and opt-in: 1.Attaching a contact to an opt-out subscription type will opt that user out from receivi...
Add tag to contact
Tool to add a tag to a contact in Intercom. Use when you need to attach or add a specific tag to a contact for categorization or tracking purposes.
Archive contact
Tool to archive a single contact in Intercom. Use when you need to archive a contact by their ID.
Assign conversation
Assigns a conversation to a specific admin or team in Intercom. Mutates live conversation state; confirm intent before bulk-assigning multiple conversations.
Attach contact to company
Tool to attach a contact to a company in Intercom. Use when you need to associate a contact with a company.
Attach contact to conversation
Tool to attach a contact participant to a conversation on behalf of admin or contact. Use when you need to add a new participant to an existing conversation.
What your agent does in Trello
Add board
Creates a new Trello board; the 'name' parameter is required for creation, and various preferences can be customized or cloned from a source board.
Add card
Creates a new card in a Trello list. Only `idList` is required; `idBoard` is optional as the API determines the board from the list.
Add comment to card
Adds a new text comment, which can include @mentions, to a Trello card specified by its ID; file attachments are not supported via this action.
Add attachment to card
Adds an attachment to a Trello card by `idCard`; specify either a `file` to upload or a `url` to link, but not both.
Add checklist to card via id
Adds a checklist to a Trello card: use `value` to add a specific existing checklist, `idChecklistSource` to create a new checklist by copying an existing one (optionally using `name` for the new checklist's name), or `name` to create a n...
Add label to card
Adds an existing label to a Trello card; `idCard` identifies the card and `value` is the ID of the label to add. Both card and label must already exist.
How it works
Tell the agent what you want to happen between Intercom and Trello, for example to watch one and act in the other, or to keep the two in step. It reads what it needs from Intercom, works out what to do, and runs the matching action in Trello without you mapping a single field.
You can have it run once, on a schedule, or whenever something changes. Ask it for a status any time and it reads the latest from both apps back to you in the same chat.
Common questions about Intercom and Trello
- How do I connect Intercom and Trello to Operator?
- You authorize Intercom and Trello once each from your Operator dashboard. Operator holds both connections and refreshes the access tokens for you, so your agent keeps working across them without you signing in again.
- What can my agent do across Intercom and Trello?
- Tell it the job and it moves between Intercom and Trello as one task, choosing which actions to run on each side. There is nothing to map and no trigger to configure; you give instructions the way you would to a person.
- Can my agent keep Intercom and Trello in sync?
- Yes. It can watch Intercom and act in Trello, or keep both in step, reading from one and running the matching update in the other. This runs on demand when you ask or on a schedule you set.
- Do I need to build a workflow or write code?
- No. There is no workflow to build, no fields to map, and no API keys to paste. Operator manages both connections, and you give the agent instructions in plain language.
Intercom and Trello integrations
Put your agent on Intercom and Trello
Sign in, connect both apps, and hand your agent the work. The same setup reaches every app in the catalog. Your first week is free.
Try for free