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Connect Jira to Rootly
Automate Jira and Rootly with AI
Incident timelines in Rootly and engineering work in Jira drift when postmortems live in one tool and fixes in another. Your Operator agent on OpenClaw syncs Rootly incidents with linked Jira issues, copies action items from Rootly into Jira tasks with owners assigned, and marks Rootly resolved when Jira shows the remediation shipped. Ask for every open incident still missing a Jira ticket and it merges Rootly status with Jira backlog items.
It reaches both apps directly or through connectors like Composio MCP and Pipedream MCP, which handle the sign in and token refresh, so there is no Zap to build and no API keys to paste.
What your agent can do with Jira and Rootly
What your agent does in Jira
Add Attachment
Uploads and attaches a file to a Jira issue.
Add Comment
Adds a comment using Atlassian Document Format (ADF) for rich text to an existing Jira issue.
Add Users to Project Role
Adds users and optionally groups to a project role.
Add User to Group
Adds a user to a Jira group.
Add Watcher to Issue
Adds a user to an issue's watcher list by account ID. Requires the authenticated user to have permission to view the issue and manage watchers; insufficient permissions may result in silent failure or an error response.
Add Worklog
Tool to add a worklog entry to a Jira issue. Use when logging time spent on an issue.
What your agent does in Rootly
Delete Action Item
This tool allows for the deletion of a specific action item in Rootly. It complements the existing ROOTLY_LIST_ACTION_ITEMS functionality by providing the ability to remove individual action items from the system.
Delete Incident
Tool to delete an incident in Rootly by ID. Use when performing administrative cleanup. This is a destructive operation and depends on appropriate Rootly permissions.
Get Action Item Details
Retrieves detailed information about a specific action item by its ID from Rootly. Action items are tasks or follow-up items created during incident management to track work that needs to be completed. This tool returns comprehensive det...
Get Incident Details
Tool to retrieve full details for a single Rootly incident by ID. Use when you need complete incident information for drill-down after listing or searching incidents. Supports optional include parameter to fetch related resources like en...
List Action Items
This tool retrieves a list of all action items for an organization in Rootly. Action items are tasks or follow-up items that need to be completed during or after an incident, helping to track and manage incident-related tasks effectively.
Update Incident
Tool to update fields on an existing Rootly incident by ID. Use when you need to modify incident status, severity, metadata, or other attributes. Supports updating title, status, summary, severity_id, service_ids, environment_ids, and more.
How it works
Tell the agent what you want to happen between Jira and Rootly, for example to watch one and act in the other, or to keep the two in step. It reads what it needs from Jira, works out what to do, and runs the matching action in Rootly without you mapping a single field.
You can have it run once, on a schedule, or whenever something changes. Ask it for a status any time and it reads the latest from both apps back to you in the same chat.
Common questions about Jira and Rootly
- How do I connect Jira and Rootly to Operator?
- You authorize Jira and Rootly once each from your Operator dashboard. Operator holds both connections and refreshes the access tokens for you, so your agent keeps working across them without you signing in again.
- What can my agent do across Jira and Rootly?
- Tell it the job and it moves between Jira and Rootly as one task, choosing which actions to run on each side. There is nothing to map and no trigger to configure; you give instructions the way you would to a person.
- Can my agent keep Jira and Rootly in sync?
- Yes. It can watch Jira and act in Rootly, or keep both in step, reading from one and running the matching update in the other. This runs on demand when you ask or on a schedule you set.
- Do I need to build a workflow or write code?
- No. There is no workflow to build, no fields to map, and no API keys to paste. Operator manages both connections, and you give the agent instructions in plain language.
Jira and Rootly integrations
Put your agent on Jira and Rootly
Sign in, connect both apps, and hand your agent the work. The same setup reaches every app in the catalog. Your first week is free.
Try for free