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Connect Asana to Zendesk
Automate Asana and Zendesk with AI
Zendesk tickets that need product or ops follow through should land in Asana automatically. Your Operator agent on OpenClaw reads priority tickets, creates tasks with requester context and ticket links, and resolves the Zendesk side when the Asana work ships with a reply draft for the agent to send. Ask for every open escalation and it merges ticket status with linked task owners.
It reaches both apps directly or through connectors like Composio MCP and Pipedream MCP, which handle the sign in and token refresh, so there is no Zap to build and no API keys to paste.
What your agent can do with Asana and Zendesk
What your agent does in Asana
Add Followers to Project
Tool to add followers to a project in Asana. Use this tool when you need to add one or more users as followers to a specific project. Followers will receive notifications when tasks are added to the project.
Add Followers to Task
Tool to add followers to a task in Asana. Use this tool when you need to add one or more users as followers to a specific task. This will notify them of updates to the task.
Add item to portfolio
Add a project (or other supported item) to an Asana portfolio using the native addItem endpoint. Use when a workflow needs to attach a newly created project to a portfolio without using ASANA_SUBMIT_PARALLEL_REQUESTS.
Add Members to Project
Tool to add users to a project in Asana. Use this tool when you need to add one or more users as members to a specific project. Members can view and contribute to the project.
Add Project to Task
Tool to add a project to a task in Asana. Use when you need to associate a task with a project. Optionally position the task within the project using insert_before, insert_after, or section parameters.
Add Supporting Relationship to Goal
Tool to add a supporting goal relationship to a goal. Use when you want to link a project, task, portfolio, or another goal as a supporting resource to a specific goal in Asana.
What your agent does in Zendesk
Apply Zendesk Macro Preview
Preview how a Zendesk macro would affect a ticket without actually applying it. Returns the ticket object as it would appear after the macro is applied, showing any changes to fields, comments, status, or other properties. Use this actio...
Autocomplete Problems
Autocomplete problems in Zendesk. Use when you need to find problem suggestions based on a partial search text for ticket categorization or troubleshooting.
Autocomplete Users
Search for Zendesk users by name prefix using the POST /api/v2/users/autocomplete endpoint. Returns an array of users whose name starts with the provided query. Use when you need to find users by name prefix for quick user lookup and aut...
Check Host Mapping Validity for Existing Brand
Check the host mapping validity for an existing brand in Zendesk. Returns the current CNAME record, expected CNAME values, validity status, and the reason for validity or invalidity. Use this action when you need to verify that DNS recor...
Count Deleted Users
Count deleted users in Zendesk. Returns the total number of deleted users. Use when you need to know how many users have been deleted for reporting, cleanup, or operational purposes.
Count User CCD Tickets
Count tickets where the specified user is CCD (carbon copy distribution). Returns an approximate count of tickets where the user appears in the CCD field. Use when you need to know how many tickets a user is copied on for reporting or op...
How it works
Tell the agent what you want to happen between Asana and Zendesk, for example to watch one and act in the other, or to keep the two in step. It reads what it needs from Asana, works out what to do, and runs the matching action in Zendesk without you mapping a single field.
You can have it run once, on a schedule, or whenever something changes. Ask it for a status any time and it reads the latest from both apps back to you in the same chat.
Common questions about Asana and Zendesk
- How do I connect Asana and Zendesk to Operator?
- You authorize Asana and Zendesk once each from your Operator dashboard. Operator holds both connections and refreshes the access tokens for you, so your agent keeps working across them without you signing in again.
- What can my agent do across Asana and Zendesk?
- You describe the outcome in plain language and your agent works between the two, reading from one and acting in the other. It picks the right Asana and Zendesk actions on its own, so you do not map fields or pick triggers.
- Can my agent keep Asana and Zendesk in sync?
- Yes. It can watch Asana and act in Zendesk, or keep both in step, reading from one and running the matching update in the other. This runs on demand when you ask or on a schedule you set.
- Do I need to build a workflow or write code?
- No. There is no workflow to build, no fields to map, and no API keys to paste. Operator manages both connections, and you give the agent instructions in plain language.
Asana and Zendesk integrations
Put your agent on Asana and Zendesk
Sign in, connect both apps, and hand your agent the work. The same setup reaches every app in the catalog. Your first week is free.
Try for free