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Connect Gleap to Intercom
Automate Gleap and Intercom with AI
In app feedback in Gleap and lifecycle mail in Intercom should tell one story about a user. Operator.io on OpenClaw reads a Gleap bug report, finds the Intercom profile, logs the report on the contact timeline, and opens a Gleap follow up when Intercom shows the user hit the same screen again. Ask for every open complaint from power users and it merges Gleap threads with recent Intercom conversations.
It reaches both apps directly or through connectors like Composio MCP and Pipedream MCP, which handle the sign in and token refresh, so there is no Zap to build and no API keys to paste.
What your agent can do with Gleap and Intercom
What your agent does in Gleap
Archive All Tickets
Tool to archive all tickets matching specific type and status criteria. Use when you need to bulk archive multiple tickets at once based on their type and status.
Archive a Ticket
Tool to archive a ticket. Use after confirming the ticket ID and that the ticket is resolved. Call when moving tickets to history.
Clone Engagement
Tool to clone an existing engagement. Use when you need to duplicate an engagement with all its configuration.
Create a Collection
Tool to create a help center collection. Use when adding a new organizational grouping in your Help Center.
Create AI Content
Tool to create or update AI content in Gleap's knowledge base. Use when adding new documentation, help articles, or product information that AI assistants can reference. Supports text, file, and product content types with optional batch...
Create a new chat message
Creates a new chat message in a Gleap chat session. Use this action to: - Send a message as a user or admin in an existing chat session - Reply to customer inquiries in the Gleap support system - Add messages to ongoing conversations The...
What your agent does in Intercom
Add subscription to a contact
You can add a specific subscription to a contact. In Intercom, we have two different subscription types based on user consent - opt-out and opt-in: 1.Attaching a contact to an opt-out subscription type will opt that user out from receivi...
Add tag to contact
Tool to add a tag to a contact in Intercom. Use when you need to attach or add a specific tag to a contact for categorization or tracking purposes.
Archive contact
Tool to archive a single contact in Intercom. Use when you need to archive a contact by their ID.
Assign conversation
Assigns a conversation to a specific admin or team in Intercom. Mutates live conversation state; confirm intent before bulk-assigning multiple conversations.
Attach contact to company
Tool to attach a contact to a company in Intercom. Use when you need to associate a contact with a company.
Attach contact to conversation
Tool to attach a contact participant to a conversation on behalf of admin or contact. Use when you need to add a new participant to an existing conversation.
How it works
Tell the agent what you want to happen between Gleap and Intercom, for example to watch one and act in the other, or to keep the two in step. It reads what it needs from Gleap, works out what to do, and runs the matching action in Intercom without you mapping a single field.
You can have it run once, on a schedule, or whenever something changes. Ask it for a status any time and it reads the latest from both apps back to you in the same chat.
Common questions about Gleap and Intercom
- How do I connect Gleap and Intercom to Operator?
- You authorize Gleap and Intercom once each from your Operator dashboard. Operator holds both connections and refreshes the access tokens for you, so your agent keeps working across them without you signing in again.
- What can my agent do across Gleap and Intercom?
- You describe the outcome in plain language and your agent works between the two, reading from one and acting in the other. It picks the right Gleap and Intercom actions on its own, so you do not map fields or pick triggers.
- Can my agent keep Gleap and Intercom in sync?
- Yes. It can watch Gleap and act in Intercom, or keep both in step, reading from one and running the matching update in the other. This runs on demand when you ask or on a schedule you set.
- Do I need to build a workflow or write code?
- No. There is no workflow to build, no fields to map, and no API keys to paste. Operator manages both connections, and you give the agent instructions in plain language.
Gleap and Intercom integrations
Put your agent on Gleap and Intercom
Sign in, connect both apps, and hand your agent the work. The same setup reaches every app in the catalog. Your first week is free.
Try for free