Connect Gmail to Salesforce
Automate Gmail and Salesforce with AI
On Operator.io, an OpenClaw agent can read a Gmail conversation, match it to the right Salesforce lead or opportunity, attach the message to the record, and move the stage when the thread shows intent or risk. Ask it to prep a follow up and it writes the email with the CRM context already in view.
It reaches both apps directly or through connectors like Composio MCP and Pipedream MCP, which handle the sign in and token refresh, so there is no Zap to build and no API keys to paste.
What your agent can do with Gmail and Salesforce
What your agent does in Gmail
Modify email labels
Adds and/or removes specified Gmail labels for a message; ensure `message_id` and all `label_ids` are valid (use 'listLabels' for custom label IDs).
Batch delete Gmail messages
Tool to permanently delete multiple Gmail messages in bulk, bypassing Trash with no recovery possible. Use when you need to efficiently remove large numbers of emails (e.g., retention enforcement, mailbox hygiene). Use GMAIL_MOVE_TO_TRAS...
Batch modify Gmail messages
Modify labels on multiple Gmail messages in one efficient API call. Supports up to 1,000 messages per request for bulk operations like archiving, marking as read/unread, or applying custom labels. High-volume calls may return 429 rateLim...
Create email draft
Creates a Gmail email draft. While all fields are optional per the Gmail API, practical validation requires at least one of recipient_email, cc, or bcc and at least one of subject or body. Supports To/Cc/Bcc recipients, subject, plain/HT...
Create Gmail filter
Tool to create a new Gmail filter with specified criteria and actions. Use when the user wants to automatically organize incoming messages based on sender, subject, size, or other criteria. Note: you can only create a maximum of 1,000 fi...
Create label
Creates a new label with a unique name in the specified user's Gmail account. Returns a labelId (e.g., 'Label_123') required for downstream tools like GMAIL_ADD_LABEL_TO_EMAIL, GMAIL_BATCH_MODIFY_MESSAGES, and GMAIL_MODIFY_THREAD_LABELS...
What your agent does in Salesforce
Add contact to campaign
Adds a contact to a campaign by creating a CampaignMember record to track campaign engagement. Fails if the contact is already a member of the campaign; pre-check membership via SOQL before calling.
Add lead to campaign
Adds a lead to a campaign by creating a CampaignMember record, allowing you to track campaign engagement. Both `campaign_id` and `lead_id` must be valid Salesforce IDs of active, existing records — names or emails cannot be substituted,...
Add product to opportunity
Adds a product (line item) to an opportunity. The product must exist in a pricebook entry that's associated with the opportunity's pricebook.
Apply lead assignment rules
Applies configured lead assignment rules to a specific lead, automatically routing it to the appropriate owner based on your organization's rules. Allow a brief propagation delay before querying updated ownership or field values after ru...
Associate contact to account
Associates a contact with an account by updating the contact's AccountId field. Overwrites any existing AccountId on the contact. For broader contact field updates alongside the account association, use SALESFORCE_UPDATE_CONTACT instead.
Clone opportunity with products
Clones an opportunity and optionally its products (line items). Creates a new opportunity with the same field values and products as the original.
How it works
Tell the agent what you want to happen between Gmail and Salesforce, for example to watch one and act in the other, or to keep the two in step. It reads what it needs from Gmail, works out what to do, and runs the matching action in Salesforce without you mapping a single field.
You can have it run once, on a schedule, or whenever something changes. Ask it for a status any time and it reads the latest from both apps back to you in the same chat.
Common questions about Gmail and Salesforce
- How do I connect Gmail and Salesforce to Operator?
- You authorize Gmail and Salesforce once each from your Operator dashboard. Operator holds both connections and refreshes the access tokens for you, so your agent keeps working across them without you signing in again.
- What can my agent do across Gmail and Salesforce?
- Tell it the job and it moves between Gmail and Salesforce as one task, choosing which actions to run on each side. There is nothing to map and no trigger to configure; you give instructions the way you would to a person.
- Can my agent keep Gmail and Salesforce in sync?
- Yes. It can watch Gmail and act in Salesforce, or keep both in step, reading from one and running the matching update in the other. This runs on demand when you ask or on a schedule you set.
- Do I need to build a workflow or write code?
- No. There is no workflow to build, no fields to map, and no API keys to paste. Operator manages both connections, and you give the agent instructions in plain language.
Gmail and Salesforce integrations
Put your agent on Gmail and Salesforce
Sign in, connect both apps, and hand your agent the work. The same setup reaches every app in the catalog. Your first week is free.
Try for free