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Connect Intercom to Spoki
Automate Intercom and Spoki with AI
Some customers prefer WhatsApp follow up after an Intercom chat ends. Your Operator agent on OpenClaw hands off approved Intercom threads to Spoki with the transcript attached, logs Spoki delivery status back on the Intercom contact, and keeps opt in rules you define before any outbound WhatsApp send. Ask to continue a thread on WhatsApp and it prepares the Spoki message from Intercom context for your approval.
It reaches both apps directly or through connectors like Composio MCP and Pipedream MCP, which handle the sign in and token refresh, so there is no Zap to build and no API keys to paste.
What your agent can do with Intercom and Spoki
What your agent does in Intercom
Add subscription to a contact
You can add a specific subscription to a contact. In Intercom, we have two different subscription types based on user consent - opt-out and opt-in: 1.Attaching a contact to an opt-out subscription type will opt that user out from receivi...
Add tag to contact
Tool to add a tag to a contact in Intercom. Use when you need to attach or add a specific tag to a contact for categorization or tracking purposes.
Archive contact
Tool to archive a single contact in Intercom. Use when you need to archive a contact by their ID.
Assign conversation
Assigns a conversation to a specific admin or team in Intercom. Mutates live conversation state; confirm intent before bulk-assigning multiple conversations.
Attach contact to company
Tool to attach a contact to a company in Intercom. Use when you need to associate a contact with a company.
Attach contact to conversation
Tool to attach a contact participant to a conversation on behalf of admin or contact. Use when you need to add a new participant to an existing conversation.
What your agent does in Spoki
Add Contact Operator
Tool to assign an operator to a contact's chat. Use this when you need to assign a team member to handle a specific contact's conversation. The operator must have been invited to the account first. Rate limited to 5 requests per minute.
Add Service User
Adds a new service user with a specific role to your Spoki account. Use this when you need to create service accounts for automation, API integrations, or specialized operator roles. Rate limit: 10 requests per minute.
Check Role Private Key
Tool to check if a service user role has a private key configured. Use when you need to verify key status for a role. Rate limit: 10 requests per minute.
Clone Template
Tool to create a duplicate copy of an existing template. Clone starts in DRAFT status. Use when you need to duplicate a template by ID.
Create Account Onboarding Link
Tool to create an onboarding link for a specific Spoki account. Use when you need to generate a setup link to help users configure their account.
Create Custom Field
Creates a new custom field in Spoki for storing additional contact data. Use this action when you need to define extra data points that can be stored on contacts beyond the standard fields. Custom fields are useful for tracking business-...
How it works
Tell the agent what you want to happen between Intercom and Spoki, for example to watch one and act in the other, or to keep the two in step. It reads what it needs from Intercom, works out what to do, and runs the matching action in Spoki without you mapping a single field.
You can have it run once, on a schedule, or whenever something changes. Ask it for a status any time and it reads the latest from both apps back to you in the same chat.
Common questions about Intercom and Spoki
- How do I connect Intercom and Spoki to Operator?
- You authorize Intercom and Spoki once each from your Operator dashboard. Operator holds both connections and refreshes the access tokens for you, so your agent keeps working across them without you signing in again.
- What can my agent do across Intercom and Spoki?
- Tell it the job and it moves between Intercom and Spoki as one task, choosing which actions to run on each side. There is nothing to map and no trigger to configure; you give instructions the way you would to a person.
- Can my agent keep Intercom and Spoki in sync?
- Yes. It can watch Intercom and act in Spoki, or keep both in step, reading from one and running the matching update in the other. This runs on demand when you ask or on a schedule you set.
- Do I need to build a workflow or write code?
- No. There is no workflow to build, no fields to map, and no API keys to paste. Operator manages both connections, and you give the agent instructions in plain language.
Intercom and Spoki integrations
Put your agent on Intercom and Spoki
Sign in, connect both apps, and hand your agent the work. The same setup reaches every app in the catalog. Your first week is free.
Try for free