How do I connect Spoki to Operator?

Connecting Spoki is a one time sign in from your Operator dashboard. Operator keeps the connection live and rotates the token on its own, so the agent stays connected to Spoki and you never reauthorize by hand.

Can my agent handle conversations and records in Spoki?

Yes. It can read and update tickets or deals, reply to people, and pull the queue back to you. Teams use it to triage what comes in, draft a first reply, and flag anything urgent, so Spoki is already sorted before someone picks it up.

Do I need to write code or manage Spoki API keys?

No. Operator manages the Spoki connection and token refresh, so there are no API keys to paste and nothing to deploy.

Can my agent use Spoki together with my other apps?

Yes. The same agent reaches every app you connect, so it can move between Spoki and tools like Intercom, Zendesk, Gleap in one job, reading from one and acting in another without you wiring anything between them.

← All integrations

Connect Spoki to OpenClaw on Operator.io

Spoki is an Italian platform for automating WhatsApp communication via official APIs. It streamlines marketing, sales, support, and payment messaging for businesses.

Sales & Customer Support57 actions

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Automate Spoki with AI

Operator runs your personal agent on OpenClaw, the open source agent framework, and points it straight at Spoki. You message the agent on Telegram or Discord, tell it what you need in plain language, and it operates Spoki on its own, running actions like add contact operator, add service user, check role private key.

Your agent reaches Spoki directly or through connectors like Composio MCP and Pipedream MCP, which handle the sign in and token refresh for you, so there is nothing to wire up and no API keys to paste.

What your agent can do with Spoki

Your agent can call any of these Spoki actions by name as part of a larger task. Ask for the outcome you want and it picks the right ones.

Add Contact Operator

Tool to assign an operator to a contact's chat. Use this when you need to assign a team member to handle a specific contact's conversation. The operator must have been invited to the account first. Rate limited to 5 requests per minute.

Add Service User

Adds a new service user with a specific role to your Spoki account. Use this when you need to create service accounts for automation, API integrations, or specialized operator roles. Rate limit: 10 requests per minute.

Check Role Private Key

Tool to check if a service user role has a private key configured. Use when you need to verify key status for a role. Rate limit: 10 requests per minute.

Clone Template

Tool to create a duplicate copy of an existing template. Clone starts in DRAFT status. Use when you need to duplicate a template by ID.

Create Account Onboarding Link

Tool to create an onboarding link for a specific Spoki account. Use when you need to generate a setup link to help users configure their account.

Create Custom Field

Creates a new custom field in Spoki for storing additional contact data. Use this action when you need to define extra data points that can be stored on contacts beyond the standard fields. Custom fields are useful for tracking business-...

Create Contact List

Creates a new contact list in Spoki for organizing and managing contacts. Use this action when you need to create a new list for grouping contacts by campaigns, segments, or any other organizational criteria. Lists are essential for targ...

Create Media File

Tool to create a new media file entry in Spoki. Use when you need to register external media files (images, videos, documents) that can be used in campaigns, messages, or other Spoki features. Rate limit: 120 requests per minute.

Create or Update Contact

Creates a new contact or updates an existing contact in Spoki using the phone number as the unique identifier. This action performs an "upsert" operation: - If a contact with the provided phone number exists, it will be updated with the...

Create Template

Creates a new WhatsApp message template with localizations, buttons, and media headers. Use when you need to define a reusable template for marketing campaigns, transactional notifications, or authentication messages. Templates must be a...

Create Ticket

Tool to create a new support ticket in Spoki. Use when you need to create a ticket for tracking customer support issues or requests. Rate limit: 120 requests per minute.

Delete contact

Tool to delete a specific contact. Use after confirming the contact ID. Example prompt: "Delete contact with ID 1091234."

Delete Custom Field

Tool to delete a specific custom field. Cannot delete if the custom field is used in automations. Rate limit: 5 requests per minute.

Delete list

Tool to delete a specific list. Use after confirming the list ID. Rate limit: 5 requests per minute.

Delete media file

Tool to delete a specific media file. Use after confirming the media ID. Rate limit: 60 requests per minute.

Delete role

Tool to delete a specific role. Use after confirming the role ID. Cannot delete the sole admin role. Rate limit: 5 requests per minute.

Delete template

Tool to delete a WhatsApp template. Use force_delete=true for templates used in automations. Rate limit: 10/min.

Delete ticket

Tool to delete a specific ticket. Use after confirming the ticket ID. Rate limit: 60 requests per minute.

Generate Role Private Key

Tool to generate a private key for a service user role. Use when you need to create API credentials for service users. Rate limit: 10 requests per minute.

Get Account Current Report

Tool to get the current report for a specified account. Use when you need up-to-date metrics on messages and conversations for an account. Note: result is cached for 30 minutes.

List Accounts

Tool to retrieve a list of Spoki WhatsApp Business accounts with their details. Use when you need to view all accounts accessible to the authenticated user, including their credit balances, status, and language settings. Note: This endpo...

List Agencies

Tool to list all agencies accessible to the user. Use when you need to retrieve all agencies for the authenticated account.

List Automations

Tool to list, search, and filter automations. Use after authenticating to retrieve available automations and apply optional search or platform filters.

List campaigns

Tool to list, search, and filter campaigns. Use when you need to retrieve campaigns optionally filtered by scheduled datetime.

List Contacts

Tool to list, search, and filter contacts. Use when you need to retrieve contacts with optional search and filters.

List Custom Fields

Tool to list, search, and filter custom fields. Use when you need to fetch available custom-field definitions by label or code.

List Lists

Tool to list, search, and filter contact lists. Use when you need to retrieve all lists or find specific lists by name. Rate limit: 5 requests per minute.

List media

Tool to list media files. Returns all media files with their details including title, content type, format, and URLs. Use when you need to retrieve or browse available media files in the account.

List Partners

List all partners accessible to the authenticated account. Partners represent business partners or affiliates associated with your Spoki account.

List Reports

Tool to list, search, and filter usage reports. Use when you need to retrieve historical usage metrics with optional filters. Note: results are cached for 30 minutes.

List Roles

Tool to list user roles in the system. Use when you need to retrieve all role assignments for users in the account.

List tags

Lists all tags in the account. Returns tag details including id, name, color, and order. Use this when you need to view all available tags or find a specific tag by name.

List templates

Tool to list, search, and filter WhatsApp templates. Use when you need to retrieve available templates, optionally filtering by keywords.

List Tickets

Tool to list, search, and filter tickets. Use when you need to retrieve tickets with optional pagination and filters.

Remove All List Contacts

Tool to remove all contacts from a list. Use when you need to clear all contacts from a specific list. Rate limit: 5 requests per minute.

Remove Contact Operator

Tool to remove an operator from a contact's chat. Use when you need to unassign an operator from handling a specific contact's conversations. Rate limit: 5 requests per minute.

Remove Contacts from List

Tool to remove specific contacts from a list. Use when you need to unsubscribe or remove multiple contacts from a particular list. Rate limit: 5 requests per minute.

Resend Invitation

Tool to resend an invitation email. Use when you need to resend an existing invitation. Rate limit: 5 requests per minute.

Retrieve Account

Retrieves detailed information about a specific Spoki WhatsApp Business account. Returns comprehensive account details including credit balance, verification status, messaging limits, quality metrics, timezone settings, and Facebook inte...

Retrieve Automation

Tool to retrieve details of a specific automation. Use when you need name, first message, webhooks and timestamps of an existing automation.

Retrieve Contact

Tool to retrieve details of a specific contact. Use when you have a contact ID and need full profile details.

Retrieve Custom Field

Tool to retrieve details of a specific custom field. Use when you have a field ID and need its metadata before using it in automations.

Retrieve List

Tool to retrieve details of a specific list by ID. Use when you need list metadata and contact count. Rate limit: 5 requests per minute.

Retrieve Media

Tool to retrieve details of a specific media file by ID. Use when you need media file metadata.

Retrieve Role

Tool to retrieve details of a specific role by ID. Use when you need role information for a given role ID. Rate limit: 5 requests per minute.

Retrieve Tag

Tool to retrieve details of a specific tag. Use when you need tag metadata by ID.

Retrieve Template

Tool to retrieve details of a specific template. Use after obtaining a template ID.

Revert Template to Draft

Tool to revert a WhatsApp template back to DRAFT status, removing it from WhatsApp. Use when you need to unpublish a template and return it to draft mode for editing.

Plus 9 more Spoki actions your agent can call.

How to connect Spoki

You authorize Spoki once from your dashboard. Operator holds the connection and refreshes the access tokens on its own, so your agent keeps working with Spoki without you signing in again. The same setup unlocks every other app your agent can reach, so you only do it once.

When you are ready, the get started guide walks through standing up your OpenClaw agent.

Common questions about Spoki

How do I connect Spoki to Operator?: Connecting Spoki is a one time sign in from your Operator dashboard. Operator keeps the connection live and rotates the token on its own, so the agent stays connected to Spoki and you never reauthorize by hand.
Can my agent handle conversations and records in Spoki?: Yes. It can read and update tickets or deals, reply to people, and pull the queue back to you. Teams use it to triage what comes in, draft a first reply, and flag anything urgent, so Spoki is already sorted before someone picks it up.
Do I need to write code or manage Spoki API keys?: No. Operator manages the Spoki connection and token refresh, so there are no API keys to paste and nothing to deploy.
Can my agent use Spoki together with my other apps?: Yes. The same agent reaches every app you connect, so it can move between Spoki and tools like Intercom, Zendesk, Gleap in one job, reading from one and acting in another without you wiring anything between them.