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Connect Jira to Pagerduty
Automate Jira and Pagerduty with AI
PagerDuty pages and Jira tickets should tell the same story about an incident without duplicate typing. Operator.io points OpenClaw at PagerDuty and Jira so an incident opens or links a Jira issue with severity and service filled, Jira status updates can resolve the linked PagerDuty incident when the fix deploys, and chat lists open pages with their Jira ticket keys. Tell it to summarize the overnight pages and it reads PagerDuty and updates Jira.
It reaches both apps directly or through connectors like Composio MCP and Pipedream MCP, which handle the sign in and token refresh, so there is no Zap to build and no API keys to paste.
What your agent can do with Jira and Pagerduty
What your agent does in Jira
Add Attachment
Uploads and attaches a file to a Jira issue.
Add Comment
Adds a comment using Atlassian Document Format (ADF) for rich text to an existing Jira issue.
Add Users to Project Role
Adds users and optionally groups to a project role.
Add User to Group
Adds a user to a Jira group.
Add Watcher to Issue
Adds a user to an issue's watcher list by account ID. Requires the authenticated user to have permission to view the issue and manage watchers; insufficient permissions may result in silent failure or an error response.
Add Worklog
Tool to add a worklog entry to a Jira issue. Use when logging time spent on an issue.
What your agent does in Pagerduty
Add service to incident workflow trigger
Adds a service to an existing incident workflow trigger in PagerDuty, enabling the trigger to fire for incidents on that service. Associates a specific service with an incident workflow trigger to automate incident management for that se...
Aggregate escalation policy incident metrics
This endpoint analyzes and aggregates incident metrics across all escalation policies in PagerDuty. It allows for detailed filtering and customization of the analysis, enabling users to gain insights into incident patterns, response time...
Aggregate incident metrics with filters
Retrieves and aggregates metrics for incidents across all services in PagerDuty. This endpoint allows for extensive filtering and customization of incident data, enabling detailed analysis of operational performance. It's particularly us...
Associate service dependencies
Associates multiple service dependencies in PagerDuty, allowing you to define relationships between supporting and dependent services. This endpoint is used to establish a hierarchical structure of services, which is crucial for effectiv...
Associate team with automation action
This endpoint associates a specific team with an automation action in PagerDuty. It allows you to link a team to an automated workflow, enabling better organization and management of automation actions within your incident response proce...
Audit escalation policy records
Retrieves the audit records for a specific escalation policy in PagerDuty. This endpoint allows users to access a detailed history of changes made to the escalation policy, including modifications to escalation rules, associated services...
How it works
Tell the agent what you want to happen between Jira and Pagerduty, for example to watch one and act in the other, or to keep the two in step. It reads what it needs from Jira, works out what to do, and runs the matching action in Pagerduty without you mapping a single field.
You can have it run once, on a schedule, or whenever something changes. Ask it for a status any time and it reads the latest from both apps back to you in the same chat.
Common questions about Jira and Pagerduty
- How do I connect Jira and Pagerduty to Operator?
- You authorize Jira and Pagerduty once each from your Operator dashboard. Operator holds both connections and refreshes the access tokens for you, so your agent keeps working across them without you signing in again.
- What can my agent do across Jira and Pagerduty?
- Tell it the job and it moves between Jira and Pagerduty as one task, choosing which actions to run on each side. There is nothing to map and no trigger to configure; you give instructions the way you would to a person.
- Can my agent keep Jira and Pagerduty in sync?
- Yes. It can watch Jira and act in Pagerduty, or keep both in step, reading from one and running the matching update in the other. This runs on demand when you ask or on a schedule you set.
- Do I need to build a workflow or write code?
- No. There is no workflow to build, no fields to map, and no API keys to paste. Operator manages both connections, and you give the agent instructions in plain language.
Jira and Pagerduty integrations
Put your agent on Jira and Pagerduty
Sign in, connect both apps, and hand your agent the work. The same setup reaches every app in the catalog. Your first week is free.
Try for free