Connect Kommo to Salesforce
Automate Kommo and Salesforce with AI
Sales teams moving from Kommo to Salesforce, or running both during a transition, need one place to ask about a lead. On Operator.io, an OpenClaw agent reads Kommo pipeline stages and Salesforce opportunity records, logs activity on both timelines when a deal advances, and flags duplicates by email or company name. Ask where a prospect stands and it merges Kommo chat history with the Salesforce account notes.
It reaches both apps directly or through connectors like Composio MCP and Pipedream MCP, which handle the sign in and token refresh, so there is no Zap to build and no API keys to paste.
What your agent can do with Kommo and Salesforce
What your agent does in Kommo
Add AI Source File
Tool to add a knowledge source file to Kommo AI. Use when you need to upload a file (like documentation, policies, or knowledge base articles) to be used by the Kommo AI agent or suggested reply feature.
Create Kommo Companies
Action to add one or more companies into the Kommo account.
Create Kommo Contact
Action to create one or more contacts in Kommo CRM.
Create Kommo Lead
Action to create a lead in Kommo CRM.
Create Kommo Task
Action to create a task in Kommo CRM.
Delete Kommo Files
Tool to delete files (move to trash) in Kommo. Use when you need to remove files from the Kommo account.
What your agent does in Salesforce
Add contact to campaign
Adds a contact to a campaign by creating a CampaignMember record to track campaign engagement. Fails if the contact is already a member of the campaign; pre-check membership via SOQL before calling.
Add lead to campaign
Adds a lead to a campaign by creating a CampaignMember record, allowing you to track campaign engagement. Both `campaign_id` and `lead_id` must be valid Salesforce IDs of active, existing records — names or emails cannot be substituted,...
Add product to opportunity
Adds a product (line item) to an opportunity. The product must exist in a pricebook entry that's associated with the opportunity's pricebook.
Apply lead assignment rules
Applies configured lead assignment rules to a specific lead, automatically routing it to the appropriate owner based on your organization's rules. Allow a brief propagation delay before querying updated ownership or field values after ru...
Associate contact to account
Associates a contact with an account by updating the contact's AccountId field. Overwrites any existing AccountId on the contact. For broader contact field updates alongside the account association, use SALESFORCE_UPDATE_CONTACT instead.
Clone opportunity with products
Clones an opportunity and optionally its products (line items). Creates a new opportunity with the same field values and products as the original.
How it works
Tell the agent what you want to happen between Kommo and Salesforce, for example to watch one and act in the other, or to keep the two in step. It reads what it needs from Kommo, works out what to do, and runs the matching action in Salesforce without you mapping a single field.
You can have it run once, on a schedule, or whenever something changes. Ask it for a status any time and it reads the latest from both apps back to you in the same chat.
Common questions about Kommo and Salesforce
- How do I connect Kommo and Salesforce to Operator?
- You authorize Kommo and Salesforce once each from your Operator dashboard. Operator holds both connections and refreshes the access tokens for you, so your agent keeps working across them without you signing in again.
- What can my agent do across Kommo and Salesforce?
- You describe the outcome in plain language and your agent works between the two, reading from one and acting in the other. It picks the right Kommo and Salesforce actions on its own, so you do not map fields or pick triggers.
- Can my agent keep Kommo and Salesforce in sync?
- Yes. It can watch Kommo and act in Salesforce, or keep both in step, reading from one and running the matching update in the other. This runs on demand when you ask or on a schedule you set.
- Do I need to build a workflow or write code?
- No. There is no workflow to build, no fields to map, and no API keys to paste. Operator manages both connections, and you give the agent instructions in plain language.
Kommo and Salesforce integrations
Put your agent on Kommo and Salesforce
Sign in, connect both apps, and hand your agent the work. The same setup reaches every app in the catalog. Your first week is free.
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