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Connect Microsoft teams to Retellai
Automate Microsoft teams and Retellai with AI
Retell AI handles phone conversations that your Teams channel still needs to see. On Operator.io, an OpenClaw agent reads Retell call outcomes, posts a summary with caller details into the Teams channel your support group watches, and logs the thread link back on the Retell record when your workflow needs an audit trail. Ask who called about billing today and it merges Retell logs with related Teams messages.
It reaches both apps directly or through connectors like Composio MCP and Pipedream MCP, which handle the sign in and token refresh, so there is no Zap to build and no API keys to paste.
What your agent can do with Microsoft teams and Retellai
What your agent does in Microsoft teams
Add chat member
Tool to add a conversationMember to a Microsoft Teams chat. Use when adding a user to an existing chat conversation.
Add tab to channel
Tool to add a new tab to a Microsoft Teams channel. Use when you need to pin an app or website as a tab in a channel.
Add member to team
Tool to add a user to a Microsoft Teams team. Use when granting or updating membership for a user.
Add team members (bulk)
Tool to add multiple members to a Microsoft Teams team in a single operation. Use when adding several users at once to improve efficiency.
Archive channel
Tool to archive a channel in a Microsoft Teams team. Use when you need to archive a specific channel within a team.
Archive team channel
Tool to archive a channel in a Microsoft Teams team using the group ID. Use when you need to archive a specific channel within a team.
What your agent does in Retellai
Add community voice
Add a community voice from ElevenLabs to your Retell voice library. Use when you need to import a shared community voice for use in your agents.
Add sources to knowledge base
Tool to add sources (documents, URLs, text) to an existing knowledge base in Retell AI. Use when you need to add additional content to a knowledge base. At least one of knowledge_base_texts, knowledge_base_files, or knowledge_base_urls s...
Buy a new phone number bind agents
This endpoint allows purchasing a new phone number with a specified area code and binding it to designated agents for inbound and outbound calls. It requires JSON with agent IDs and area code. Responses indicate the creation status or er...
Create Voice AI Agent
Create a new voice AI agent with specified configuration. Use when you need to set up a voice-based AI agent with custom response engine, voice settings, and behavior configuration.
Create a new outbound phone call
Initiate an outbound call by POST to '/v2/create-phone-call'. Requires 'from_number' and 'to_number' in E.164 format. Optional overrides and metadata supported. On success, returns call details including type, status, and IDs.
Create a new web call
The /v2/create-web-call endpoint creates a web call with a unique agent ID, returning call details like type, token, call ID, and status in JSON format, with a 201 response. Optional metadata and variables can be included.
How it works
Tell the agent what you want to happen between Microsoft teams and Retellai, for example to watch one and act in the other, or to keep the two in step. It reads what it needs from Microsoft teams, works out what to do, and runs the matching action in Retellai without you mapping a single field.
You can have it run once, on a schedule, or whenever something changes. Ask it for a status any time and it reads the latest from both apps back to you in the same chat.
Common questions about Microsoft teams and Retellai
- How do I connect Microsoft teams and Retellai to Operator?
- You authorize Microsoft teams and Retellai once each from your Operator dashboard. Operator holds both connections and refreshes the access tokens for you, so your agent keeps working across them without you signing in again.
- What can my agent do across Microsoft teams and Retellai?
- Tell it the job and it moves between Microsoft teams and Retellai as one task, choosing which actions to run on each side. There is nothing to map and no trigger to configure; you give instructions the way you would to a person.
- Can my agent keep Microsoft teams and Retellai in sync?
- Yes. It can watch Microsoft teams and act in Retellai, or keep both in step, reading from one and running the matching update in the other. This runs on demand when you ask or on a schedule you set.
- Do I need to build a workflow or write code?
- No. There is no workflow to build, no fields to map, and no API keys to paste. Operator manages both connections, and you give the agent instructions in plain language.
Microsoft teams and Retellai integrations
Put your agent on Microsoft teams and Retellai
Sign in, connect both apps, and hand your agent the work. The same setup reaches every app in the catalog. Your first week is free.
Try for free