Operator
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Outlook logo+Salesforce logo

Connect Outlook to Salesforce

Automate Outlook and Salesforce with AI

Revenue teams live in Outlook mail while Salesforce holds the account record. Your Operator agent on OpenClaw logs important threads on the matching contact or opportunity, drafts replies that pull open Salesforce activities into view, and creates tasks when mail mentions a stage change you describe. Tell it to prep for a customer call and it summarizes recent Outlook plus the Salesforce timeline in one brief.

It reaches both apps directly or through connectors like Composio MCP and Pipedream MCP, which handle the sign in and token refresh, so there is no Zap to build and no API keys to paste.

What your agent can do with Outlook and Salesforce

What your agent does in Outlook

  • Accept calendar event invite

    Accepts or tentatively accepts a calendar meeting invite on behalf of a user. Use this action when a user has received a meeting invitation and wants to indicate their attendance status (either confirmed or tentative). The organizer will...

  • Add event attachment

    Adds an attachment to a specific Outlook calendar event. Use when you need to attach a file or nested item to an existing event.

  • Add mail attachment

    Tool to add an attachment to an email message. Use when you have a message ID and need to attach a small (<3 MB) file or reference.

  • Batch move messages

    Batch-move up to 20 Outlook messages to a destination folder in a single Microsoft Graph $batch call. Use when moving multiple messages to avoid per-message move API calls.

  • Batch update messages

    Batch-update up to 20 Outlook messages per call using Microsoft Graph JSON batching. Use when marking multiple messages read/unread or updating other properties to avoid per-message PATCH calls.

  • Create Calendar Event

    Creates a new Outlook calendar event, ensuring `start_datetime` is chronologically before `end_datetime`.

All 282 Outlook actions →

What your agent does in Salesforce

  • Add contact to campaign

    Adds a contact to a campaign by creating a CampaignMember record to track campaign engagement. Fails if the contact is already a member of the campaign; pre-check membership via SOQL before calling.

  • Add lead to campaign

    Adds a lead to a campaign by creating a CampaignMember record, allowing you to track campaign engagement. Both `campaign_id` and `lead_id` must be valid Salesforce IDs of active, existing records — names or emails cannot be substituted,...

  • Add product to opportunity

    Adds a product (line item) to an opportunity. The product must exist in a pricebook entry that's associated with the opportunity's pricebook.

  • Apply lead assignment rules

    Applies configured lead assignment rules to a specific lead, automatically routing it to the appropriate owner based on your organization's rules. Allow a brief propagation delay before querying updated ownership or field values after ru...

  • Associate contact to account

    Associates a contact with an account by updating the contact's AccountId field. Overwrites any existing AccountId on the contact. For broader contact field updates alongside the account association, use SALESFORCE_UPDATE_CONTACT instead.

  • Clone opportunity with products

    Clones an opportunity and optionally its products (line items). Creates a new opportunity with the same field values and products as the original.

All 179 Salesforce actions →

How it works

Tell the agent what you want to happen between Outlook and Salesforce, for example to watch one and act in the other, or to keep the two in step. It reads what it needs from Outlook, works out what to do, and runs the matching action in Salesforce without you mapping a single field.

You can have it run once, on a schedule, or whenever something changes. Ask it for a status any time and it reads the latest from both apps back to you in the same chat.

Common questions about Outlook and Salesforce

How do I connect Outlook and Salesforce to Operator?
You authorize Outlook and Salesforce once each from your Operator dashboard. Operator holds both connections and refreshes the access tokens for you, so your agent keeps working across them without you signing in again.
What can my agent do across Outlook and Salesforce?
You describe the outcome in plain language and your agent works between the two, reading from one and acting in the other. It picks the right Outlook and Salesforce actions on its own, so you do not map fields or pick triggers.
Can my agent keep Outlook and Salesforce in sync?
Yes. It can watch Outlook and act in Salesforce, or keep both in step, reading from one and running the matching update in the other. This runs on demand when you ask or on a schedule you set.
Do I need to build a workflow or write code?
No. There is no workflow to build, no fields to map, and no API keys to paste. Operator manages both connections, and you give the agent instructions in plain language.

Outlook and Salesforce integrations

Put your agent on Outlook and Salesforce

Sign in, connect both apps, and hand your agent the work. The same setup reaches every app in the catalog. Your first week is free.

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