+
Connect Trello to Zendesk
Automate Trello and Zendesk with AI
Escalated Zendesk tickets often need engineering cards on Trello that nobody creates from the thread. Your Operator agent on OpenClaw opens a Trello card when a Zendesk ticket hits a tag or priority you define, copies repro steps and customer fields, and updates the Zendesk ticket when the card moves to done. Hand it a ticket number and it returns Zendesk history beside the linked Trello card.
It reaches both apps directly or through connectors like Composio MCP and Pipedream MCP, which handle the sign in and token refresh, so there is no Zap to build and no API keys to paste.
What your agent can do with Trello and Zendesk
What your agent does in Trello
Add board
Creates a new Trello board; the 'name' parameter is required for creation, and various preferences can be customized or cloned from a source board.
Add card
Creates a new card in a Trello list. Only `idList` is required; `idBoard` is optional as the API determines the board from the list.
Add comment to card
Adds a new text comment, which can include @mentions, to a Trello card specified by its ID; file attachments are not supported via this action.
Add attachment to card
Adds an attachment to a Trello card by `idCard`; specify either a `file` to upload or a `url` to link, but not both.
Add checklist to card via id
Adds a checklist to a Trello card: use `value` to add a specific existing checklist, `idChecklistSource` to create a new checklist by copying an existing one (optionally using `name` for the new checklist's name), or `name` to create a n...
Add label to card
Adds an existing label to a Trello card; `idCard` identifies the card and `value` is the ID of the label to add. Both card and label must already exist.
What your agent does in Zendesk
Apply Zendesk Macro Preview
Preview how a Zendesk macro would affect a ticket without actually applying it. Returns the ticket object as it would appear after the macro is applied, showing any changes to fields, comments, status, or other properties. Use this actio...
Autocomplete Problems
Autocomplete problems in Zendesk. Use when you need to find problem suggestions based on a partial search text for ticket categorization or troubleshooting.
Autocomplete Users
Search for Zendesk users by name prefix using the POST /api/v2/users/autocomplete endpoint. Returns an array of users whose name starts with the provided query. Use when you need to find users by name prefix for quick user lookup and aut...
Check Host Mapping Validity for Existing Brand
Check the host mapping validity for an existing brand in Zendesk. Returns the current CNAME record, expected CNAME values, validity status, and the reason for validity or invalidity. Use this action when you need to verify that DNS recor...
Count Deleted Users
Count deleted users in Zendesk. Returns the total number of deleted users. Use when you need to know how many users have been deleted for reporting, cleanup, or operational purposes.
Count User CCD Tickets
Count tickets where the specified user is CCD (carbon copy distribution). Returns an approximate count of tickets where the user appears in the CCD field. Use when you need to know how many tickets a user is copied on for reporting or op...
How it works
Tell the agent what you want to happen between Trello and Zendesk, for example to watch one and act in the other, or to keep the two in step. It reads what it needs from Trello, works out what to do, and runs the matching action in Zendesk without you mapping a single field.
You can have it run once, on a schedule, or whenever something changes. Ask it for a status any time and it reads the latest from both apps back to you in the same chat.
Common questions about Trello and Zendesk
- How do I connect Trello and Zendesk to Operator?
- You authorize Trello and Zendesk once each from your Operator dashboard. Operator holds both connections and refreshes the access tokens for you, so your agent keeps working across them without you signing in again.
- What can my agent do across Trello and Zendesk?
- You describe the outcome in plain language and your agent works between the two, reading from one and acting in the other. It picks the right Trello and Zendesk actions on its own, so you do not map fields or pick triggers.
- Can my agent keep Trello and Zendesk in sync?
- Yes. It can watch Trello and act in Zendesk, or keep both in step, reading from one and running the matching update in the other. This runs on demand when you ask or on a schedule you set.
- Do I need to build a workflow or write code?
- No. There is no workflow to build, no fields to map, and no API keys to paste. Operator manages both connections, and you give the agent instructions in plain language.
Trello and Zendesk integrations
Put your agent on Trello and Zendesk
Sign in, connect both apps, and hand your agent the work. The same setup reaches every app in the catalog. Your first week is free.
Try for free