How do I connect Dialpad to Operator?

You authorize Dialpad once from your Operator dashboard. Operator holds the connection and refreshes the access token for you, so your agent keeps working with Dialpad without you signing in again.

Can my agent read and post in Dialpad for me?

Yes. It can post messages, reply in threads, search history, and pull out what matters from a busy conversation. Point it at a channel and it summarizes the thread back to you, or posts an update when something changes in another app you have connected.

Do I need to write code or manage Dialpad API keys?

No code and no API keys. You authorize Dialpad through a normal sign in and Operator handles the connection, so there is nothing to wire up or host.

Can my agent use Dialpad together with my other apps?

Yes. The same agent reaches every app you connect, so it can move between Dialpad and tools like Gmail, Slack, Discord in one job, reading from one and acting in another without you wiring anything between them.

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Connect Dialpad to OpenClaw on Operator.io

Dialpad is a cloud-based business phone and contact center system for teams. It unifies voice, video, messaging, and meetings across your devices.

Collaboration & Communication192 actions

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Automate Dialpad with AI

Operator puts an OpenClaw agent in front of Dialpad. You describe the job from Telegram or Discord and it handles the rest inside Dialpad, picking the right calls from the 192 Dialpad actions and checking its own work as it goes.

Your agent reaches Dialpad directly or through connectors like Composio MCP and Pipedream MCP, which handle the sign in and token refresh for you, so there is nothing to wire up and no API keys to paste.

What your agent can do with Dialpad

Your agent can call any of these Dialpad actions by name as part of a larger task. Ask for the outcome you want and it picks the right ones.

Access control policies listing

Retrieves a list of access control policies for the authenticated Dialpad company. This endpoint allows company administrators to view all custom sets of permissions defined for AI Contact Center settings. It should be used when auditing...

Add blocked phone numbers

Adds specified phone numbers to the blocked list in Dialpad. This endpoint allows users to block unwanted or spam numbers, preventing incoming calls or messages from these numbers. It accepts a list of E.164 formatted phone numbers and a...

Add department operator by id

Adds a new operator to a specific department in Dialpad. This endpoint allows you to assign either a user or a room as an operator, with the option to specify their role. It's used to manage call handling and department operations by add...

Add member to channel

Adds a new member to a specified channel within the Dialpad communication platform. This endpoint allows you to expand the membership of a channel by providing the user ID of the person you want to add. It's particularly useful for progr...

Add member to coaching team

Adds a new member to a specific coaching team in Dialpad. This endpoint allows you to assign a user to a coaching team with a designated role, enabling effective team management and performance monitoring. Use this when you need to inclu...

Add operator to call center

This endpoint adds a new operator to a specified call center in the Dialpad system. It allows for the configuration of the operator's role, skill level, and license type, as well as managing phone number retention when switching to a sup...

Add operator to office

This endpoint adds a new operator to a specific office within the Dialpad system. It allows administrators to assign users or rooms as operators, enhancing the office's communication capabilities. The endpoint requires the office ID (spe...

Add participant to call

Adds a new participant to an existing call in the Dialpad system. This endpoint allows you to include additional members in an ongoing call by specifying either a phone number or a target within your Dialpad organization. Use this when y...

Assign fax line to target

Creates and assigns a new fax line to a specified target (user or department) in the Dialpad system. This endpoint allows you to set up a fax line with various options, including reserved numbers, area code-based searches, or toll-free n...

Assign number to call router

This endpoint assigns a phone number to a specific call router in the Dialpad system. It allows users to either provide a full phone number for assignment or specify an area code to automatically select an available number within that re...

Assign phone number to office

This endpoint assigns a phone number to a specific office in the Dialpad system. It allows you to either specify a particular phone number or request an available number from a given area code. The assigned number can optionally be set a...

Assign phone number to room

Assigns a phone number to a specified room in Dialpad. This endpoint allows you to either assign a specific phone number or request a number from a given area code. It's useful for setting up new rooms or updating existing ones with addi...

Assign phone number to target

Assigns a phone number to a specified target within the Dialpad system. This endpoint allows you to either assign a specific number or request a number from a given area code. It can be used to add new numbers to various entities such as...

Assign phone number to user

This endpoint assigns a phone number to a specific Dialpad user. It allows for either searching for an available number within a given area code or assigning a specific number to the user. The assigned number can optionally be set as the...

Assign policy to user by id

Assigns an access control policy to a specific user within the Dialpad system. This endpoint allows administrators to grant customized settings permissions to users at various levels of the organization: company-wide, for specific office...

Attach labels to call

Creates or updates labels for a specific call in the Dialpad system. This endpoint allows you to attach one or more labels to a call, which can be used for categorization, filtering, or tracking purposes. The function takes a call ID and...

Configure call center settings

This endpoint creates a new call center within the Dialpad system with customizable settings for call handling, routing, operational hours, and advanced features. It allows for detailed configuration of call center behavior, including au...

Create access control policy

Creates a new access control policy in Dialpad, defining a set of permissions and their application scope. This endpoint allows administrators to establish granular control over various Dialpad features and settings. It's used to manage...

Create agent status subscription

Creates or updates an agent status subscription for real-time monitoring of contact center agent statuses in Dialpad. This endpoint allows you to configure event notifications for changes in agent availability, such as when agents become...

Create callback

Creates a callback request in a Dialpad call center. This endpoint allows you to initiate a callback to a specified phone number through a designated call center. It's useful for implementing features like "Request a Call" on websites or...

Create call review share link

Creates a shareable link for a specific call review in the Dialpad platform. This endpoint allows users to generate a URL that can be used to share call recordings or summaries with others, either within the company or publicly. It's par...

Create call router configuration

Creates a new call router in the Dialpad system, allowing for custom call routing logic based on a specified URL. This endpoint configures essential settings for the call router, including its name, default target for fallback scenarios,...

Create channel endpoint

Creates a new communication channel within the Dialpad platform. This endpoint allows users to set up a dedicated space for team collaboration, discussions, or topic-specific conversations. It's particularly useful for organizing communi...

Create custom ivr with audio file

Creates a new custom Interactive Voice Response (IVR) system within the Dialpad platform. This endpoint allows you to define and configure an IVR workflow by specifying its type, associated audio file, and target assignment. Use this whe...

Create new contact entry

The CreateContact endpoint adds a new contact to Dialpad's system. Use it to create local or shared contacts with comprehensive information. Ideal for user onboarding, data migration, or system integrations. Supports various contact deta...

Create new department record

Creates a new department within the Dialpad system with customizable settings for call handling, operating hours, and advanced features. This endpoint allows for detailed configuration of department properties, including automatic call r...

Create pin for international room calls

Creates a PIN for protected international calls from a Dialpad room. This endpoint generates a unique PIN that can be used to authenticate and authorize international calls made from a specific Dialpad room. It's particularly useful for...

Create room in office via post

Creates a new room within a specified office in the Dialpad system. This endpoint is used to set up physical or virtual spaces for collaboration, meetings, or other communication purposes. It allows you to define a room with a name and a...

Create schedule reports endpoint

Creates a scheduled report in the Dialpad system for various types of communication data. This endpoint allows users to automate the generation and delivery of reports on a regular basis, such as call logs, user statistics, or voicemails...

Create secondary office

Creates a new office within the Dialpad system with specified configurations and settings. This endpoint allows you to set up a new office location or entity, including its billing information, operational hours, routing options, and var...

Create sms event subscription

Creates a new SMS event subscription in the Dialpad API, allowing users to receive notifications for inbound and/or outbound SMS messages. This endpoint enables fine-grained control over SMS event monitoring, including options for filter...

Create user with auto assign

Creates a new user account in the Dialpad system with the specified details. This endpoint allows you to add a new user to your Dialpad organization, set up their basic profile information, assign them to an office, and optionally auto-a...

Create webhook post endpoint

Creates a new webhook integration for receiving real-time event notifications from Dialpad. This endpoint allows you to specify a URL where Dialpad will send event data when specific actions occur within the Dialpad system. It's essentia...

Deauthorize oauth2 session

Deauthorizes (revokes) an OAuth2 access token, effectively terminating the application's access to the Dialpad API. This endpoint should be used when an application needs to invalidate its current access token, such as during user logout...

Delete access control policy by id

Deletes a specific access control policy from the Dialpad system. This endpoint allows company administrators to remove custom permission settings that were previously created for managing user roles and access within the Dialpad platfor...

Delete agent status by id

Deletes a specific agent status subscription identified by its unique ID. This endpoint is used to stop receiving real-time updates about an agent's status (e.g., Available, Busy, Off-duty) in the Dialpad system. It should be used when y...

Delete call center by id

Deletes a specific call center from the Dialpad system. This endpoint should be used when you need to permanently remove a call center from your Dialpad account. It's important to note that this action is irreversible and will affect all...

Delete callreviewsharelink by id

This endpoint deletes a specific call review share link in the Dialpad system. It's used to revoke access to a previously shared call review, ensuring that the link can no longer be used to view the associated call information. This acti...

Delete callrouter by id

Deletes a specific call router from the Dialpad system. This endpoint should be used when you need to remove an existing call routing configuration, such as when restructuring your call flow or decommissioning outdated routing rules. The...

Delete call subscription by id

Deletes a specific call subscription from the Dialpad system. This endpoint should be used when an application no longer needs to receive real-time notifications for a particular call-related event or functionality. It allows developers...

Delete channel by id

Deletes a specific channel from the Dialpad communication platform. This endpoint should be used when you need to remove a communication channel that is no longer needed or has become obsolete. It permanently removes the channel and all...

Delete channel member by id

Removes a specified member from a Dialpad channel. This endpoint allows you to delete a user from a particular channel, effectively revoking their access and participation in that channel's communications. It should be used when you need...

Delete contact by id

Deletes a specific contact from the Dialpad system using the provided contact ID. This endpoint should be used when you need to permanently remove a contact's information from your Dialpad account. It's important to note that this action...

Delete customivr by targettype and ivrtype

Deletes a custom Interactive Voice Response (IVR) configuration from a specified target in the Dialpad system. This endpoint is used to remove IVR settings, allowing for the reset or reconfiguration of call routing and automated response...

Delete department resource

Deletes a specific department from the Dialpad system. This endpoint should be used when you need to remove a department that is no longer needed or has been deprecated within your organization's structure. The operation is irreversible,...

Delete deskphone by user id

Deletes a specific deskphone associated with a user in the Dialpad system. This endpoint should be used when you need to remove a deskphone from a user's account, such as when the device is no longer in use or needs to be reassigned. The...

Delete deskphone in room

This endpoint removes a specific deskphone from a designated room within the Dialpad system. It's used to unassign or decommission a deskphone from a particular shared space, such as a conference room or reception area. The operation is...

Delete number via api

Deletes a specific phone number from the user's Dialpad account. This endpoint should be used when a phone number is no longer needed and needs to be removed from the system. It's important to note that this action is irreversible, and o...

Plus 144 more Dialpad actions your agent can call.

How to connect Dialpad

You authorize Dialpad once from your dashboard. Operator holds the connection and refreshes the access tokens on its own, so your agent keeps working with Dialpad without you signing in again. The same setup unlocks every other app your agent can reach, so you only do it once.

When you are ready, the get started guide walks through standing up your OpenClaw agent.

Common questions about Dialpad

How do I connect Dialpad to Operator?: You authorize Dialpad once from your Operator dashboard. Operator holds the connection and refreshes the access token for you, so your agent keeps working with Dialpad without you signing in again.
Can my agent read and post in Dialpad for me?: Yes. It can post messages, reply in threads, search history, and pull out what matters from a busy conversation. Point it at a channel and it summarizes the thread back to you, or posts an update when something changes in another app you have connected.
Do I need to write code or manage Dialpad API keys?: No code and no API keys. You authorize Dialpad through a normal sign in and Operator handles the connection, so there is nothing to wire up or host.
Can my agent use Dialpad together with my other apps?: Yes. The same agent reaches every app you connect, so it can move between Dialpad and tools like Gmail, Slack, Discord in one job, reading from one and acting in another without you wiring anything between them.