Connect Outlook to Retellai
Automate Outlook and Retellai with AI
Retell AI voice agents resolve questions that still need a written record in Outlook. OpenClaw on Operator pulls call outcomes from Retell, drafts Outlook follow ups with the details the caller asked for, and logs sent mail against the call reference when your process needs an audit trail. Ask who still owes a callback and it compares open Retell tasks to unanswered Outlook messages on the same address.
It reaches both apps directly or through connectors like Composio MCP and Pipedream MCP, which handle the sign in and token refresh, so there is no Zap to build and no API keys to paste.
What your agent can do with Outlook and Retellai
What your agent does in Outlook
Accept calendar event invite
Accepts or tentatively accepts a calendar meeting invite on behalf of a user. Use this action when a user has received a meeting invitation and wants to indicate their attendance status (either confirmed or tentative). The organizer will...
Add event attachment
Adds an attachment to a specific Outlook calendar event. Use when you need to attach a file or nested item to an existing event.
Add mail attachment
Tool to add an attachment to an email message. Use when you have a message ID and need to attach a small (<3 MB) file or reference.
Batch move messages
Batch-move up to 20 Outlook messages to a destination folder in a single Microsoft Graph $batch call. Use when moving multiple messages to avoid per-message move API calls.
Batch update messages
Batch-update up to 20 Outlook messages per call using Microsoft Graph JSON batching. Use when marking multiple messages read/unread or updating other properties to avoid per-message PATCH calls.
Create Calendar Event
Creates a new Outlook calendar event, ensuring `start_datetime` is chronologically before `end_datetime`.
What your agent does in Retellai
Add community voice
Add a community voice from ElevenLabs to your Retell voice library. Use when you need to import a shared community voice for use in your agents.
Add sources to knowledge base
Tool to add sources (documents, URLs, text) to an existing knowledge base in Retell AI. Use when you need to add additional content to a knowledge base. At least one of knowledge_base_texts, knowledge_base_files, or knowledge_base_urls s...
Buy a new phone number bind agents
This endpoint allows purchasing a new phone number with a specified area code and binding it to designated agents for inbound and outbound calls. It requires JSON with agent IDs and area code. Responses indicate the creation status or er...
Create Voice AI Agent
Create a new voice AI agent with specified configuration. Use when you need to set up a voice-based AI agent with custom response engine, voice settings, and behavior configuration.
Create a new outbound phone call
Initiate an outbound call by POST to '/v2/create-phone-call'. Requires 'from_number' and 'to_number' in E.164 format. Optional overrides and metadata supported. On success, returns call details including type, status, and IDs.
Create a new web call
The /v2/create-web-call endpoint creates a web call with a unique agent ID, returning call details like type, token, call ID, and status in JSON format, with a 201 response. Optional metadata and variables can be included.
How it works
Tell the agent what you want to happen between Outlook and Retellai, for example to watch one and act in the other, or to keep the two in step. It reads what it needs from Outlook, works out what to do, and runs the matching action in Retellai without you mapping a single field.
You can have it run once, on a schedule, or whenever something changes. Ask it for a status any time and it reads the latest from both apps back to you in the same chat.
Common questions about Outlook and Retellai
- How do I connect Outlook and Retellai to Operator?
- You authorize Outlook and Retellai once each from your Operator dashboard. Operator holds both connections and refreshes the access tokens for you, so your agent keeps working across them without you signing in again.
- What can my agent do across Outlook and Retellai?
- Tell it the job and it moves between Outlook and Retellai as one task, choosing which actions to run on each side. There is nothing to map and no trigger to configure; you give instructions the way you would to a person.
- Can my agent keep Outlook and Retellai in sync?
- Yes. It can watch Outlook and act in Retellai, or keep both in step, reading from one and running the matching update in the other. This runs on demand when you ask or on a schedule you set.
- Do I need to build a workflow or write code?
- No. There is no workflow to build, no fields to map, and no API keys to paste. Operator manages both connections, and you give the agent instructions in plain language.
Outlook and Retellai integrations
Put your agent on Outlook and Retellai
Sign in, connect both apps, and hand your agent the work. The same setup reaches every app in the catalog. Your first week is free.
Try for free