Connect Respond io to OpenClaw on Operator.io
Respond io is an AI-powered customer conversation management platform for teams to manage, automate, and analyze conversations across channels. It centralizes chat, email, and messaging for faster, smarter customer support and engagement.
Automate Respond io with AI
On Operator, an OpenClaw agent pilots Respond io for you. It reads your message, plans the steps, and runs them in Respond io, using actions like add internal comment to conversation, create contact, create space tag.
Your agent reaches Respond io directly or through connectors like Composio MCP and Pipedream MCP, which handle the sign in and token refresh for you, so there is nothing to wire up and no API keys to paste.
What your agent can do with Respond io
Your agent can call any of these Respond io actions by name as part of a larger task. Ask for the outcome you want and it picks the right ones.
Add internal comment to conversation
Tool to add a comment (internal note) to a contact's conversation. Use after verifying the contact identifier.
Create Contact
Creates a new contact in the respond.io workspace with the specified details. The contact is identified by email, phone number, or contact ID. Supports adding profile information, language preferences, and custom fields that have been pr...
Create Space Tag
Creates a new tag in the Respond.io workspace for organizing and categorizing contacts and conversations. Tags help with segmentation, filtering, and workflow automation. Each tag must have a unique name within the workspace.
Get Message
Tool to retrieve a specific message. Use when you need the details of a message sent to or received from a contact.
List channels
Tool to retrieve a list of channels connected to the workspace. Use when you need to enumerate all messaging channels with pagination support.
List users
Tool to retrieve a list of users in the workspace. Use when you need to fetch all workspace users for auditing or assignment.
Update Space Tag
Updates an existing workspace tag by its current name. You can modify the tag's name, description, or emoji. Note: Color codes are not currently supported by the API and will be rejected if provided. At least one field besides currentNam...
How to connect Respond io
You authorize Respond io once from your dashboard. Operator holds the connection and refreshes the access tokens on its own, so your agent keeps working with Respond io without you signing in again. The same setup unlocks every other app your agent can reach, so you only do it once.
When you are ready, the get started guide walks through standing up your OpenClaw agent.
Common questions about Respond io
- How do I connect Respond io to Operator?
- Connecting Respond io is a one time sign in from your Operator dashboard. Operator keeps the connection live and rotates the token on its own, so the agent stays connected to Respond io and you never reauthorize by hand.
- Can my agent handle conversations and records in Respond io?
- Yes. It can read and update tickets or deals, reply to people, and pull the queue back to you. Teams use it to triage what comes in, draft a first reply, and flag anything urgent, so Respond io is already sorted before someone picks it up.
- Do I need to write code or manage Respond io API keys?
- No. Operator manages the Respond io connection and token refresh, so there are no API keys to paste and nothing to deploy.
- Can my agent use Respond io together with my other apps?
- Yes. The same agent reaches every app you connect, so it can move between Respond io and tools like Intercom, Zendesk, Gleap in one job, reading from one and acting in another without you wiring anything between them.
More apps to automate
Apps your agent runs alongside Respond io, or browse all integrations.
Put your agent on Respond io
Sign in, connect Respond io, and hand your agent the work. Your first week is free.
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