How do I connect Retently to Operator?

You authorize Retently once from your Operator dashboard. Operator holds the connection and refreshes the access token for you, so your agent keeps working with Retently without you signing in again.

Can my agent pull and update data in Retently?

Yes. It can read records, write new ones, and answer questions about what is stored. Point it at Retently and ask for a figure or a list, or have it keep a table in step with another app you have connected, all in plain language.

Do I need to write code or manage Retently API keys?

No code and no API keys. You authorize Retently through a normal sign in and Operator handles the connection, so there is nothing to wire up or host.

Can my agent use Retently together with my other apps?

Yes. The same agent reaches every app you connect, so it can move between Retently and tools like Posthog, Gosquared, Google Analytics in one job, reading from one and acting in another without you wiring anything between them.

← All integrations

Connect Retently to OpenClaw on Operator.io

Retently is a customer experience management platform for gathering and analyzing customer feedback via surveys. It helps businesses improve retention by acting on real-time insights from their customers.

Analytics & Data15 actions

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Automate Retently with AI

Operator runs your personal agent on OpenClaw, the open source agent framework, and points it straight at Retently. You message the agent on Telegram or Discord, tell it what you need in plain language, and it operates Retently on its own, running actions like add feedback tags, add feedback topics, create or update customers.

Your agent reaches Retently directly or through connectors like Composio MCP and Pipedream MCP, which handle the sign in and token refresh for you, so there is nothing to wire up and no API keys to paste.

What your agent can do with Retently

Your agent can call any of these Retently actions by name as part of a larger task. Ask for the outcome you want and it picks the right ones.

Add Feedback Tags

Add tags to feedback items by providing feedback IDs and corresponding tags.

Add Feedback Topics

Add topics to feedback items by providing feedback IDs and corresponding topics.

Create or Update Customers

Tool to create new customers or update existing ones by providing their details, including email, name, company, tags, and properties. Use this to manage your customer base in Retently.

Delete Customers

Delete customers from the workspace by providing their unique IDs.

Get Campaigns

Tool to retrieve a list of campaigns associated with the account. Use when you need to get details about all campaigns.

Get Customer By ID

Tool to retrieve detailed information about a specific customer by their unique ID. Use when you need to get all the details of a customer.

Get Customers

Retrieve a list of customers with optional parameters for pagination, sorting, and filtering by email or date range.

Get Feedback

Tool to retrieve feedback received from customers. Use when you need to get a list of feedback, with optional parameters for pagination and sorting.

Get Feedback by ID

Tool to retrieve detailed information about specific feedback by its unique ID. Use when you need to get the details of a single feedback entry.

Get Latest Score

Tool to retrieve the latest NPS score for the account. Use when you need to get the most up-to-date NPS score.

Get Outbox

Retrieve the outbox of surveys that are scheduled to be sent.

Get Reports

Tool to retrieve reports related to NPS surveys, including scores and trends. Use when you need to get campaign performance data.

Get Templates

Tool to retrieve a list of survey templates available in the account. Use when you need to get the available survey templates.

Send Transactional Survey

Tool to send a transactional survey to customers. Use when you need to send a survey to a customer after a specific event, with an optional delay.

Unsubscribe Customers

Unsubscribe customers from receiving surveys by providing their email addresses.

How to connect Retently

You authorize Retently once from your dashboard. Operator holds the connection and refreshes the access tokens on its own, so your agent keeps working with Retently without you signing in again. The same setup unlocks every other app your agent can reach, so you only do it once.

When you are ready, the get started guide walks through standing up your OpenClaw agent.

Common questions about Retently

How do I connect Retently to Operator?: You authorize Retently once from your Operator dashboard. Operator holds the connection and refreshes the access token for you, so your agent keeps working with Retently without you signing in again.
Can my agent pull and update data in Retently?: Yes. It can read records, write new ones, and answer questions about what is stored. Point it at Retently and ask for a figure or a list, or have it keep a table in step with another app you have connected, all in plain language.
Do I need to write code or manage Retently API keys?: No code and no API keys. You authorize Retently through a normal sign in and Operator handles the connection, so there is nothing to wire up or host.
Can my agent use Retently together with my other apps?: Yes. The same agent reaches every app you connect, so it can move between Retently and tools like Posthog, Gosquared, Google Analytics in one job, reading from one and acting in another without you wiring anything between them.