Connect Wati to OpenClaw on Operator.io
Wati is a WhatsApp Business API platform that automates marketing, sales, and customer support. It helps businesses engage customers, send notifications, and manage conversations at scale.
Automate Wati with AI
On Operator, an OpenClaw agent pilots Wati for you. It reads your message, plans the steps, and runs them in Wati, using actions like add contact, get teams, send session message.
Your agent reaches Wati directly or through connectors like Composio MCP and Pipedream MCP, which handle the sign in and token refresh for you, so there is nothing to wire up and no API keys to paste.
What your agent can do with Wati
Your agent can call any of these Wati actions by name as part of a larger task. Ask for the outcome you want and it picks the right ones.
Add Contact
Tool to add a new contact in WATI. Use when registering a customer's WhatsApp number before sending messages.
Get Teams
Tool to retrieve a list of teams from WATI. Use after authenticating when you need to enumerate all available teams.
Send Session Message
Tool to send a session message to a specified WhatsApp number. Use when you need to deliver a free-form text within an active 24-hour session window.
Wati update chat status
Update the status of a chat/conversation in WATI Team Inbox. This action allows you to change the status of a customer's chat to help manage ongoing conversations. Available statuses: - OPEN: Active, two-way conversation - PENDING: Waiti...
Update Contact Attributes
Tool to update attributes of an existing contact. Use after confirming the contact exists and you need to modify its custom attributes.
How to connect Wati
You authorize Wati once from your dashboard. Operator holds the connection and refreshes the access tokens on its own, so your agent keeps working with Wati without you signing in again. The same setup unlocks every other app your agent can reach, so you only do it once.
When you are ready, the get started guide walks through standing up your OpenClaw agent.
Common questions about Wati
- How do I connect Wati to Operator?
- You authorize Wati once from your Operator dashboard. Operator holds the connection and refreshes the access token for you, so your agent keeps working with Wati without you signing in again.
- Can my agent handle conversations and records in Wati?
- Yes. It can read and update tickets or deals, reply to people, and pull the queue back to you. Teams use it to triage what comes in, draft a first reply, and flag anything urgent, so Wati is already sorted before someone picks it up.
- Do I need to write code or manage Wati API keys?
- No code and no API keys. You authorize Wati through a normal sign in and Operator handles the connection, so there is nothing to wire up or host.
- Can my agent use Wati together with my other apps?
- Yes. The same agent reaches every app you connect, so it can move between Wati and tools like Intercom, Zendesk, Gleap in one job, reading from one and acting in another without you wiring anything between them.
More apps to automate
Apps your agent runs alongside Wati, or browse all integrations.
Put your agent on Wati
Sign in, connect Wati, and hand your agent the work. Your first week is free.
Try for free